Privacy Policy

Last update: 14/10/2025

1. Data controller

RILOULI, LLC. (Tax ID No. B16998544)
90 Avinguda s’Agaró, Local 10, Platja d’Aro (Girona), Spain
Email: info@franquiciascdm.com

2. Data we process

  • Identification and contact details: name, email, phone number, city.
  • Form message content.
  • Browsing and analytics data (IP, cookie identifiers), if cookies are accepted.

3. Purposes

  • Respond to inquiries about the franchise model.
  • Commercial follow-up of franchise opportunities.
  • Sending commercial information if the user consents.
  • Site improvement through analytics, only with cookie consent.
  • Consent of the user (Art. 6.1.a GDPR) for forms and commercial communications.
  • Legitimate interest (Art. 6.1.f) on site security and fraud prevention.

5. Retention periods

  • Leads and communications: up to 24 months from the last contact or until consent is withdrawn.
  • Cookie data: depending on the type, see Cookie Policy.
  • Legal block: time required to address potential liabilities.

6. Recipients and processors

Suppliers providing services to RILOULI S.L. (hosting, email, analytics, marketing) under data processing agreements (Art. 28 GDPR). No data is transferred to third parties unless legally required.

7. International transfers

If any supplier processes data outside the EEA, the following will be guaranteed: adequate guarantees (European Commission standard contractual clauses or other valid mechanisms). Information available upon request at info@franquiciascdm.com.

8. Rights of individuals

Access, rectification, deletion, opposition, limitation, portability, and withdrawal of consent at any time by sending an email to info@franquiciascdm.com with the subject line “GDPR Rights.”.

You may also file a complaint with the Spanish Data Protection Agency.

9. Security

Technical and organizational measures proportionate to the risk to ensure confidentiality, integrity, and availability.

10. Information on forms

Before sending, include a mandatory checkbox: “I have read and accept the Privacy Policy”.